Responsible Gaming at 167bd
Play Smart. Stay in Control.

At 167bd, we believe that gaming should be a source of entertainment — not a source of stress, financial strain, or personal hardship. As Bangladesh's leading online casino and sports betting platform, we take our duty of care to every registered player with the utmost seriousness. Responsible gaming is not a box-ticking exercise for us; it is a core part of how 167bd operates every single day.

We understand that the majority of our players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh engage with our platform in a healthy, recreational way. However, we also recognise that for a small number of people, gambling can become problematic. It is for these players — and for all players who want to maintain healthy gaming habits — that 167bd has built a comprehensive responsible gaming framework that includes practical tools, accessible support, and transparent information.

Our responsible gaming programme is built on four pillars: Prevention (age verification, identity checks, and platform access controls); Empowerment (self-management tools that give you direct control over your own gaming activity); Awareness (clear, honest information about the risks of gambling); and Support (a dedicated team available 24/7 to help any player who needs assistance, without judgment and in complete confidence).

167bd operates a strict 18+ policy with zero exceptions. The 167bd platform is intended exclusively for adults aged 18 years and above. Minors are strictly prohibited from registering an account, making deposits, placing bets, or accessing any game on the platform. This is not simply a policy statement — it is enforced through multi-layer verification processes built into the registration and withdrawal workflows.

• Mandatory age declaration at the point of account registration. All new players must confirm they are 18 or older before an account is created.
• Identity document verification (KYC) is required before any withdrawal is processed. Documents such as Bangladesh NID cards, passports, and driving licences are reviewed to confirm the account holder is a legal adult.
• Proactive age verification may be triggered at any point during account activity if our systems detect indicators suggesting an account may be used by a minor.
• Accounts found to belong to minors are immediately and permanently suspended, all funds are held pending investigation, and the incident is logged. 167bd will never knowingly allow underage gambling.
• Adults must take responsibility for preventing minors in their household from accessing a logged-in 167bd account. Always log out after each session, and use device-level parental controls where children share access to your phone or computer.

Gambling becomes a problem when it stops being a form of entertainment and starts causing harm — financial harm, emotional harm, or damage to personal relationships. Problem gambling, sometimes called gambling disorder, is a recognised condition that can affect anyone regardless of age, income, or experience level. Recognising the warning signs early is the most effective way to prevent a manageable situation from becoming a serious crisis.

The following signs may indicate that gambling is becoming — or has already become — a problem. These signs apply whether you are betting on BPL cricket markets, playing slots from Pragmatic Play, or engaging with live casino tables from Evolution Gaming. The game type is irrelevant; the behavioural patterns are what matter.

• Chasing losses: Placing additional bets specifically to recover money that was lost in previous sessions, rather than for entertainment.
• Betting beyond your means: Wagering money that was set aside for essential expenses such as rent, groceries, school fees, or utility bills in Dhaka or any other city across Bangladesh.
• Inability to stop: Repeatedly trying to reduce or stop gambling and finding that you cannot follow through on that intention.
• Preoccupation with gambling: Spending a significant amount of time thinking about gambling — planning the next session, replaying past bets, or calculating odds — even when not actively playing.
• Concealment: Hiding the extent of your gambling activity from family members, friends, or colleagues because you are aware they would be concerned.
• Borrowing or selling assets: Taking loans, selling personal possessions, or using credit to fund gambling activity.
• Neglecting responsibilities: Missing work, family obligations, or social commitments because of time or money spent on gambling.
• Using gambling to escape: Turning to gambling as a primary coping mechanism for stress, anxiety, depression, or personal difficulties.

If you recognise two or more of the patterns listed above in your own gambling behaviour, we strongly encourage you to use 167bd's self-management tools, take a break from the platform, and consider reaching out to our support team or a professional counselling service. Acknowledging a problem is the hardest and most important first step.

If you are uncertain whether your gambling habits are healthy, working through an honest self-assessment can provide clarity. The questions below are adapted from widely used problem gambling screening tools. Answer each question honestly and privately — this is for your own benefit, and your responses are not submitted to 167bd or recorded anywhere.

167bd provides a comprehensive set of self-management tools that give every registered player direct, real-time control over their gaming activity. These tools are available in your account settings at any time — no waiting period, no fees, and no questions asked. We designed these tools to be genuinely easy to use because we know that when someone decides they need to set a limit, that moment of decision should not be frustrated by a complicated process.

One of the most effective ways to maintain healthy gambling habits is to set clear financial boundaries before you begin playing — not after you have already exceeded your comfort zone. 167bd's deposit and spending limit system is designed to make this straightforward. The table below summarises the available limit types, their scope, and how they interact with each other.

All limits apply across all deposit methods and all game types on the 167bd platform simultaneously. You cannot circumvent a deposit limit by switching from bKash to Nagad or from slots to cricket betting — the limit is account-wide and enforced at the platform level. This is an intentional design choice to ensure that limits are genuinely protective rather than cosmetic.

Reducing a limit takes effect immediately — the moment you save a lower limit, it is active. Increasing a limit is subject to a mandatory 24-hour cooling-off period between the request and the change taking effect. This friction is deliberate: it gives you time to reconsider whether the increase is genuinely in your best interest rather than an impulsive decision made during a session.

Self-exclusion is the most comprehensive protective tool available on the 167bd platform. It is designed for players who have reached the conclusion that they need to stop gambling entirely — at least for a significant period — and want a firm, enforceable barrier between themselves and the platform rather than relying solely on willpower.

When you self-exclude from 167bd, your account is suspended and all access is blocked for the duration you select. You will not be able to log in, make deposits, place bets, or receive promotional communications during the exclusion period. If you attempt to create a new account during your self-exclusion period, it will be identified and closed as soon as it is detected.

• Available exclusion periods: 6 months, 1 year, 2 years, 3 years, or permanent (indefinite) self-exclusion.
• How to apply: Navigate to Account Settings > Responsible Gaming > Self-Exclusion, select your preferred period, and confirm your decision. Alternatively, contact our support team via live chat or email and request self-exclusion — we will process it immediately.
• Immediate effect: Self-exclusion takes effect the moment it is confirmed. Your session is terminated, and access is blocked instantly — there is no grace period or delay.
• Marketing suppression: All promotional emails, SMS notifications, and bonus offers are suppressed for the duration of your self-exclusion. You will not receive any marketing communications from 167bd.
• Account balance: Any positive balance remaining in your account at the time of self-exclusion will be held securely. You may request a withdrawal of your remaining balance by contacting our support team with your verified account details.
• Self-exclusion cannot be reversed early. The minimum exclusion period of 6 months is firm. Requests to reactivate an account before the exclusion period expires will not be processed, regardless of the reason provided. This is a protective measure, not a restriction — it is there to support your decision when it matters most.
• Return after exclusion: When a timed self-exclusion period expires, your account is not automatically reactivated. You must contact 167bd support and confirm a deliberate decision to return to the platform. A 24-hour reflection period is applied before reactivation is completed.

If you feel that gambling is becoming or has already become a problem for you — or for someone you care about — please do not hesitate to reach out. Asking for help is a sign of strength, not weakness, and it is the most effective step you can take toward regaining control. 167bd's support team is trained to handle responsible gaming conversations with care, discretion, and without judgment.

You can contact 167bd's responsible gaming support through any of the following channels:

• Live Chat: Available 24/7, 365 days a year — including Eid, Victory Day, Independence Day, and all public holidays in Bangladesh. This is the fastest way to reach a support team member.
• Email: Send a detailed message to [email protected]. For responsible gaming matters, please include "Responsible Gaming" in your subject line so your message is routed to a specialist team member. We will acknowledge your email within 48 hours and respond substantively as soon as possible.
• Account Settings: All self-management tools — deposit limits, loss limits, time limits, cooling-off periods, and self-exclusion — are accessible directly from your account settings panel without needing to contact support.

Beyond 167bd's internal support, we encourage players across Bangladesh who are experiencing gambling-related difficulties to seek independent professional help. Speaking with a counsellor, a trusted family member, or a community support worker can make a significant difference. You do not need to be in crisis to benefit from a conversation with a supportive professional — early intervention is always more effective than waiting until a situation becomes severe.

167bd is committed to continuously reviewing and improving its responsible gaming framework in line with best practices in player protection. We take feedback from players seriously and regularly update our tools, policies, and staff training to ensure that our commitment to responsible gaming remains genuine and effective. If you have a suggestion for how we can improve our responsible gaming provisions, please contact us — we welcome all input.